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Patient Satisfactory Survey

We're always looking to improve!

Let us know what you thought about your appointment.

Did our reception staff treat you with respect and courtesy?

PourFairGoodVery GoodExcellent

How satisfied were you with the explanation of the procedure by your technologist?

PoorFairGoodVery goodExcellent

Was the technologist's behaviour respectful and courteous?

PoorFairGoodVery goodExcellent

Did you feel you received prompt service?

PoorFairGoodVery goodExcellent

Do you feel that CPS provides an accessible environment for those that might require it?

PoorFairGoodVery goodExcellent

Did you feel safe during your visit?

PoorFairGoodVery goodExcellent

Thanks for your submission.

We appreciate your feedback!

Hours of operation:                                                                                  

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Monday                                                                

Tuesday                                                                 

Wednesday                         

Thursday                             

Friday                                   

Saturday                              

Sunday                                              

​

                                                                           

​

                              7:30am - 8:00pm

                                    7:30am - 8:00pm

              7:30am - 8:00pm

                             7:30am - 8:00pm

                                    7:30am - 3:00pm

                               8:00am - 3:00pm

                                             CLOSED

​

                                                                           

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                              8:00am - 12:00pm & 1:00pm - 4:00pm

                                  8:00am - 12:00pm & 1:00pm - 4:00pm

             8:00am - 12:00pm & 1:00pm - 4:00pm

                    8:00am - 12:00pm & 1:00pm - 4:00pm

                        8:00am - 12:00pm & 1:00pm - 3:00pm

                                CLOSED

                                             CLOSED

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Phones are Answered:                                                                               

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Monday                                                                

Tuesday                                                                 

Wednesday                         

Thursday                             

Friday                                   

Saturday                              

Sunday                                              

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Through the Excellent Care For All Act (2010), CPS is committed to providing a positive patient experience

while delivering high quality and accessible care to all patients and visitors.

All feedback will be thoroughly reviewed and considered. 

If you have any feedback of any nature regarding your visit, please ask a staff member to connect you with our

Office Manager in a format of your preference. (i.e., verbal, written, etc.)

Or you may wish to email directly at the email below. 

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K-W CPS Manager - Kimberly Jozkow - kim.jozkow@kwcps.com

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If your complaint cannot be resolved with this center,

or if you're unsatisfied with the outcome, you may complain to the Ontario Patient Ombudsman. 

​

Patient Ombudsman

Box 130, 77 Wellesley Street West

Toronto, ON, M7A 1N3

Toll Free: 1-888-321-0339

Protecting Access to Public Healthcare Program: protectpublichealthcare@ontario.ca

1-888-662-6613

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To view the AODA Policy for CPS in .pdf format, please click on this link. 

Please contact our office at the email above for other formats or any additional policies. 

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